Privacy Policy
Last updated: 18 August 2026
Trade Fast Distribution (Midlands) Ltd ("we", "us", "our" or "the Company") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, purchase goods or services from us, supply goods or services to us, or otherwise interact with our business.
We process personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Trading Name: Trade Fast Distribution (Midlands) Ltd
Company Registration Number: 4620886
VAT Registration Number: 705859903
Registered Office: Dains Accountancy St Georges House Church Street Uttoxeter Staffordshire ST14 8AG
Operational Address: Unit 1 Matkat Park Dovefields Uttoxeter Staffordshire ST14 8GA
Email: sales@tfdmidlandsltd.co.uk
Telephone: 01889 566 055
For general privacy or data protection enquiries, please contact us using the details above.
2. Information We May Collect
Depending on how you interact with us, we may collect and process the following types of personal information:
Contact information
Name
Business name
Job title or position
Email address
Telephone number
Postal or business address
Business and transaction information
Information relating to orders, purchases and enquiries
Delivery and billing information
Payment and invoicing information
Correspondence and communications with us
Information relating to products or services supplied or purchased
3. How We Collect Your Information
We may obtain personal information:
Directly from you when you contact us
When you make an enquiry or place an order
When you communicate with us by telephone, email or other means
When you supply goods or services to us
When you visit or use our website
From your employer or the organisation you represent
From publicly available business information
From third-party service providers where this is necessary for legitimate business purposes
Where we obtain personal information from a source other than the individual, we will provide the relevant privacy information where required by law.
4. How We Use Personal Information
We may use personal information for the following purposes:
Responding to enquiries
Processing and managing orders
Providing products and services
Managing customer and supplier relationships
Processing invoices and payments
Arranging deliveries
Communicating with customers, suppliers and business contacts
Managing accounts and financial records
Maintaining business records
Dealing with complaints or queries
Improving our products, services and website
Maintaining the security of our systems and premises
Detecting and preventing fraud or other unlawful activity
Complying with legal and regulatory obligations
Establishing, exercising or defending legal claims
Sending relevant business communications where permitted by law
We will only use personal information for purposes that are compatible with the reason it was originally collected or where otherwise permitted by applicable law.
5. Our Lawful Bases for Processing
Under UK data protection law, we must have a lawful basis for processing personal information. Depending on the circumstances, we may rely on one or more of the following:
Contract
We may process personal information where it is necessary to enter into or perform a contract with you or the organisation you represent.
For example, this may include processing information required to fulfil an order or manage a customer or supplier relationship.
Legal obligation
We may process personal information where necessary to comply with a legal or regulatory obligation.
This may include maintaining accounting records, complying with tax requirements or responding to lawful requests from authorities.
Legitimate interests
We may process personal information where it is necessary for our legitimate business interests and those interests are not overridden by your rights and interests.
This may include managing business relationships, administering our operations, improving our services, protecting our business and communicating with existing business contacts.
Consent
Where required, we may rely on your consent to process personal information for a particular purpose.
Where processing is based on consent, you may withdraw your consent at any time.
6. Sharing Personal Information
We may share personal information where necessary with:
Employees and authorised representatives of Trade Fast Distribution (Midlands) Ltd
Accountants and professional advisers
Banks and payment service providers
IT, website hosting and software providers
Delivery and logistics providers
Suppliers and business partners where necessary to fulfil an order or provide a service
Government bodies, regulators, HMRC, law enforcement or other authorities where legally required
Legal advisers, insurers or other professional advisers where necessary
We require third-party service providers who process personal information on our behalf to handle that information appropriately and securely.
We do not sell personal information to third parties.
7. International Transfers
Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable data protection legislation.
Where required, appropriate safeguards will be put in place for international transfers, such as an adequacy decision or appropriate contractual safeguards.
8. How Long We Keep Personal Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
The length of time information is retained will depend on factors including:
The nature of the information
The purpose for which it was collected
Whether there is an ongoing business relationship
Legal, accounting or regulatory requirements
Whether the information may be required to establish, exercise or defend legal claims
Where information is no longer required, we will securely delete or dispose of it in accordance with our applicable procedures.
9. Security
We take reasonable and appropriate technical and organisational measures to protect personal information against:
Unauthorised access
Accidental loss
Destruction
Misuse
Alteration
Unauthorised disclosure
Access to personal information is limited to individuals who have a legitimate business need to access it.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
10. Your Data Protection Rights
Depending on the circumstances, you may have the following rights under UK data protection law:
Right of access – to request a copy of the personal information we hold about you.
Right to rectification – to ask us to correct inaccurate or incomplete information.
Right to erasure – to request deletion of your personal information in certain circumstances.
Right to restrict processing – to ask us to restrict how we use your information in certain circumstances.
Right to object – to object to certain processing, including processing based on legitimate interests and direct marketing.
Right to data portability – in certain circumstances, to request personal information in a structured, commonly used and machine-readable format.
Right to withdraw consent – where we rely on consent as our lawful basis, you may withdraw that consent at any time.
These rights are not absolute and may be subject to legal conditions and exemptions.
Further information about individual data protection rights is available from the Information Commissioner's Office (ICO).
11. How to Exercise Your Rights
If you would like to exercise any of your data protection rights, please contact us:
Email: sales@tfdmidlandsltd.co.uk
Telephone: 01889 566 055
Please provide enough information for us to identify you and understand your request.
We may need to request additional information to verify your identity before responding.
We will respond to valid requests within the timeframe required by applicable data protection legislation.
12. Cookies
Our website may use cookies and similar technologies.
Cookies are small text files placed on your device that can be used to make websites function correctly, remember preferences, understand website usage and, depending on the type of cookie, support other website functionality.
Where non-essential cookies are used, we will provide appropriate information and, where required, obtain consent before placing them on your device.
The specific cookies used by the website may change over time, and our cookie information should therefore be reviewed regularly.
The ICO advises that website visitors should be told about cookies and that non-essential cookies generally require user agreement.
13. Direct Marketing
Where permitted by law, we may contact existing customers or business contacts with information about relevant products, services or business updates.
Where consent is required for marketing communications, we will obtain that consent before sending them.
You can ask us to stop sending marketing communications at any time by contacting us or using an unsubscribe option where provided.
14. Children's Information
Our services and website are primarily intended for businesses and adults. We do not knowingly collect personal information from children for marketing or other purposes unrelated to providing our services.
If you believe a child has provided us with personal information, please contact us so that we can review and, where appropriate, delete the information.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services or applicable legal requirements.
The latest version will be published on our website with the relevant "Last updated" date.
We recommend checking this page periodically to ensure you are aware of any changes.
16. Complaints
If you have concerns about how we have handled your personal information, we encourage you to contact us first so that we can investigate and attempt to resolve the matter.
You also have the right to complain to the Information Commissioner's Office (ICO), which is the UK's independent supervisory authority for data protection.
You can find information about making a complaint through the Information Commissioner's Office.
17. Contact Us
If you have any questions about this Privacy Policy, how we use your personal information or your data protection rights, please contact:
Trade Fast Distribution (Midlands) Ltd
Unit 1 Matkat Park Dovefields Uttoxeter Staffordshire ST14 8GA
Email: sales@tfdmidlandsltd.co.uk
Telephone: 01889 566 055
Company Registration Number: 4620886
VAT Registration Number: 705859903